Fama Support
We usually reply within 1–2 business days.
Questions, problems or feedback about Fama — we are happy to help.
Email: neuratradingai@gmail.com
Please include your iOS version and, if the issue is about a generation, the preset name — it helps us fix things faster.
Common questions
- Where are my photos stored? On your device. Photos are uploaded only to process a generation request and are not stored on our servers.
- How do I manage or cancel my subscription? iOS Settings → your name → Subscriptions → Fama. Cancelling stops future charges; access lasts until the end of the paid period.
- How do I restore purchases? Open the paywall inside the app and tap Restore. Coins are tied to your iCloud account and come back on their own.
- A generation failed — was I charged a coin? No. Coins and daily generations are only counted for successful results.